GDPR (General Data Protection Regulation)

Your privacy is respected and Helistrat are committed to protecting it. This policy explains how we use the information we collect about you and how you can instruct us if you prefer to limit the use of this information.

Helistrat will not collect any personal information about individuals, except where it is specifically and knowingly provided by them. Examples of such information are your name and email address.

The information collected will only be used to send you the requested information and to provide information that may be useful to you. Helistrat may share non-personal statistics about our site visitors’ traffic patterns with partners or other parties. However, we do not sell or share any information about individual users. The GDPR states that IP addresses should be considered personal data as it enters the scope of ‘online identifiers’. Of course, in the case of a dynamic IP address – which is changed every time a person connects to a network – there has been some legitimate debate going on as to whether it can truly lead to the identification of a person or not. The conclusion is that the GDPR does consider it as such. The logic behind this decision is relatively simple. The internet service provider (ISP) has a record of the temporary dynamic IP address and knows to whom it has been assigned. A website provider has a record of the web pages accessed by a dynamic IP address (but no other data that would lead to the identification of the person). If the two pieces information would be combined, the website provider could find the identity of the person behind a certain dynamic IP address. However, the chances of this happening are small, as the ISP has to meet certain legal obligations before it can hand the data to a website provider. The conclusion is, all IP addresses should be treated as personal data, in order to be GDPR compliant.

For the same reason, we may obtain information about your general internet usage by using a Cookie file. Cookies can make the web more useful by storing information about your preferences on particular sites, thus enabling website owners to provide more useful features for their users. We use cookies for two reasons: to help us track usage patterns in order to improve and manage the website; and to record preferences in order to personalise your visit. On revisiting this website our computer server will recognise the cookie, giving us information about your last visit.

Any details you give will remain confidential except to the extent that they are required to be disclosed by law, regulation or any governmental or competent regulatory authority. If you would like to update your details or unsubscribe from receiving any marketing communication please email enquiries@helistrat.co.uk.

In addition to the company’s own security safeguards, your personal data is protected in the UK by the European General Data Protection Regulation 2016. This covers the disclosure of any information you have provided on the website, and the prevention of unauthorised access to such information. This provides that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive.

The information should be kept up to date, where necessary, and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people. You have the right to see what is held about you and can correct any inaccuracies.

We may make changes to this at any time without notice. Please check these on entry to the site for any amendments.

Please do not hesitate to contact us regarding any matter relating to this privacy policy.